Frequently asked questions
- Our beds come in multiple sizes to accommodate cats and dogs of all breeds. Refer to our size guide on the product page for the best fit.
- Our beds come in multiple sizes to accommodate cats and dogs of all breeds. Refer to our size guide on the product page for the best fit.
- Our materials are human-grade, pet-safe, non-toxic, durable, and gentle for your pets' safety and long-lasting use.
- Our materials are human-grade, pet-safe, non-toxic, durable, and gentle for your pets' safety and long-lasting use.
- Yes, we offer free standard shipping for all orders within the continental United States.
- Yes, we offer free standard shipping for all orders within the continental United States.
- Orders from our website or Amazon typically ship within 1-2 business days and arrive within 3-5 business days across the U.S.
- Orders from our website or Amazon typically ship within 1-2 business days and arrive within 3-5 business days across the U.S.
- Once your order ships, you’ll receive a tracking number via email for purchases made on our website.
- For orders placed through Amazon, you can track your delivery directly in your Amazon account.
- Once your order ships, you’ll receive a tracking number via email for purchases made on our website.
- For orders placed through Amazon, you can track your delivery directly in your Amazon account.
- We offer a 30-day hassle-free return policy. If you're not satisfied, you can return the product in its original condition. Contact our customer service for assistance.
- We offer a 30-day hassle-free return policy. If you're not satisfied, you can return the product in its original condition. Contact our customer service for assistance.
- For Webiste orders, email our support team at support@tailntale.com.
- For Amazon orders, simply initiate a return through your Amazon account.
- For Webiste orders, email our support team at support@tailntale.com.
- For Amazon orders, simply initiate a return through your Amazon account.
- You can reach us via email at support@tailntale.com for Website orders or through the Amazon messaging system for Amazon purchases.
- You can reach us via email at support@tailntale.com for Website orders or through the Amazon messaging system for Amazon purchases.
Still got Q's?
Direct your customers towards an FAQs page or somewhere they can find out more information
Contact us
Have a question, or want a product recommendation? Get in touch.